Privacy Policy

Last updated: 1 January 2025 | Effective for: playcirclex.info

PlayCircleX ("we", "us", "our") operates the website playcirclex.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using playcirclex.info, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.

1. Who We Are

PlayCircleX is a social gaming platform operated from Sydney, New South Wales, Australia. We provide free-to-play social games for entertainment purposes only. No real money or gambling is involved.

• Website: playcirclex.info
• Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Email: [email protected]

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name and email address when you subscribe to our newsletter or submit a contact form.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and game activity (no personally identifiable game data is stored).
• Technical data: IP address, browser type, device type, operating system, and referring URLs, collected automatically via cookies and server logs.
• Communications: Any messages or enquiries you send us via the contact form.

We do not collect financial information, payment details, or sensitive personal information as defined under the Privacy Act.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and improve the playcirclex.info website and games
• To respond to your enquiries and provide customer support
• To send you newsletters and updates (only if you have subscribed)
• To analyse website traffic and usage patterns to improve user experience
• To comply with legal obligations under Australian law
• To detect and prevent fraudulent or abusive activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on playcirclex.info. Cookies are small text files stored on your device. For full details, please read our Cookie Policy.

You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service providers: Trusted third-party providers who assist us in operating the website (e.g., web hosting, analytics), bound by confidentiality obligations.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission (HTTPS), and access controls.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

8. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of direct marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

PlayCircleX is intended exclusively for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of playcirclex.info after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 8765 4321

You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.